Patient
Representative
Duties and
Responsibilities:
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Patient
Representatives work for healthcare administrators to address the concerns
and special needs of patients and their families. They evaluate patient
satisfaction, investigate complaints, collect information about patient
dissatisfaction, work with departments to resolve patient problems, and
educate staff.
Patient
representatives work in hospitals, nursing homes, other long-term care
facilities, and in public health agencies.
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Educational Requirements:
Students
should take challenging high school courses in business science, math, and English. Requirements differ, but most
employers prefer college graduates with backgrounds in health or social
services. Experience or course work in conflict resolution is also valued.
Reflection: I would not want to be one because this career dosent really speak to me and i dont see myself doing this career in my future.
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